Needs Assessment: Resident Survey

Respondents: By the Numbers

  • 291 total participants
  • Majority of respondents are female (80%)
  • Ages range from 17-89, average age is 41.6
  • 92% of respondents are the head of household
  • 94% of respondents identify as African-American
  • Approximately 75% of residents have, at best, a high school diploma
  • 74% of residents subsist on total family incomes less than $10,000
  • Household size is mainly (80.6%) between 1-3 people
  • 55.3% of respondents live with children
  • Respondents collectively represent the input of 634 adults and 290 children




By the Numbers:

  • 87% of residents are renters
  • Most residents indicated they were fairly satisfied with both their residence and neighborhood (average 3.5 and 3.1 out of 5, respectively)
  • ~30% of residents report being somewhat or mostly unsatisfied with the neighborhood
  • ~20% of residents are somewhat or mostly unsatisfied with their house
  • 68% of residents indicate they are at least somewhat likely to move, reasons include wanting to leave neighbors or the neighborhood, house size (+ or -), safety/crime, and quality of life.


By the Numbers:

  • Around 40% of residents view the local business community and job market in the neighborhood unfavorably
  • 62% of residents report having no work
  • Employed residents work in a range of fields including nursing, retail, day care and housekeeping
  • 58% of residents report a desire to improve their employment situation
  • 72% of respondents face a barrier to finding better employment, including a lack of dependable transportation, permanent or temporary disability, lack of dependable child care, ┬álack of high school diploma or GED, pregnancy, or discrimination (age, race, gender)


By the Numbers:

  • 88 respondents have a child attending school (pre-k or k-12) in their house
  • 37 children are currently enrolled in a pre-school program
  • 173 children are currently enrolled in K-12
  • The most commonly attended schools are Cook Elementary, Paisley IB, and Carver High
  • Parents’ reported satisfaction with educational resources tended to be lower than non-parents
  • Both “traditional” and “expanded” elements of education were assess in the survey


By the Numbers:

  • While 55% of residents feel equally safe, day and night, a large percentage of residents report feeling less safe at night (41.1%)
  • Litter and drug use are identified as the neighborhood’s biggest safety/security problem areas
  • Assessed on a scale of 1-5, respondents identified school safety/security as the most effective intervention
  • Other assessed areas ranged from “bad” to “OK,” including gang control, traffic speed control, and police-resident relationships. These areas represent opportunities for improvement to be considered during the community transformation planning process




By the Numbers:

  • 77% of residents report having a regular doctor; 86% report having an annual wellness checkup
  • 68% of respondents report engaging in at least 30 minutes of physical activity at least once a week
  • 39% of respondents lacking a medical home seek medical help at the ER when sick
  • 19% of respondents reported difficulty obtaining health care for themselves or a family member in the last year, due largely to either not having health insurance (48%), or because their insurance did not cover the needed service (25%)
  • Accessing dental care (44%), a general practitioner, or eye care are commonly reported problems among respondents who faced challenges accessing care


By the Numbers:

  • 49.6% of respondents rely on the bus for their transportation needs; 31.4% use privately-owned cars
  • No respondents reported riding a bicycle as transportation
  • 36-37% of respondents believe Winston-Salem Transit Authority (WSTA) service to the neighborhood could be improved by weekend or expanded weekend service and expanded hours of service
  • 33% of respondents suggested more transit routes as an improvement


By the Numbers:

  • 64% of residents reported liking at least one thing about the Cleveland Avenue neighborhood- most commonly, liking the other people in the neighborhood
  • 67% of residents reported disliking at least one thing about the neighborhood- most commonly crime and drug use
  • 69% of residents described the community as they imagined it to be 10 years from now. Suggested improvements include: better housing, less crime, improved safety, better people/community, teen programming, an art park, and a cleaner neighborhood